Friends & Family Survey Friends & Family Survey 1. Your initials * 2. Your relationship with the service user? * 3. What are your opinions/comments regarding the recent change in management? (If applicable) 4. What are your opinions/comments regarding the care your family member or friend receives? * 5. What are your opinions/comments regarding the communication of the management team? E.G., informing you of any recent changes regarding health and care needs? * 6. How likely are you to recommend this care provider to friends and family if they needed similar treatment? * Extremely Likely Likely Neither Unlikely or Likely Unlikely Extremely Unlikely Your review & general comments. * Star Rating 1 Star 2 Stars 3 Stars 4 Stars 5 Stars Please tick a box for each of the relevant options: Overall Standard * Excellent Good Satisfactory Poor Very Poor Care/Support * Excellent Good Satisfactory Poor Very Poor Treated with Dignity * Excellent Good Satisfactory Poor Very Poor Staff * Excellent Good Satisfactory Poor Very Poor Management * Excellent Good Satisfactory Poor Very Poor Rooms * Excellent Good Satisfactory Poor Very Poor Facilities * Excellent Good Satisfactory Poor Very Poor Cleanliness * Excellent Good Satisfactory Poor Very Poor Food and Drink * Excellent Good Satisfactory Poor Very Poor Activities * Excellent Good Satisfactory Poor Very Poor Safety/Security * Excellent Good Satisfactory Poor Very Poor Value for Money * Excellent Good Satisfactory Poor Very Poor Are you happy for your review to be published on the website and carehome.co.uk? * Yes No reCAPTCHA Submit Start Over If you are human, leave this field blank.